Free shipping on orders over $50 · Use code META10 for 10% off your first order

Get in Touch

We're Here to Help

Have a question about your order, a design request, or just want to say hi? Our team replies within 24 hours.

Email Us

For orders, returns, design questions & general inquiries.

WhatsApp

Quick answers for order status and urgent questions.

Studio Address

Visit us or send mail — we love meeting customers in person.

123 Apparel St, Hanoi, Vietnam
Send us a Message
Fill out the form and we'll get back to you within 24 hours.
Topic
Order Issue
Return / Refund
Shipping
Custom Order
Design Request
Other

We typically reply within a few hours during business hours. Check your spam folder if you don't hear back within 24h.

Business Hours
Monday – Friday9:00 AM – 6:00 PM
Saturday10:00 AM – 4:00 PM
SundayClosed

All times in GMT+7 (Vietnam Standard Time). Emails outside these hours will be answered the next business day.

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Before You Write…
📦 Track your order: Check your confirmation email for a tracking link — most orders ship within 2–3 business days.
🔄 Returns: We accept returns within 30 days. Read our return policy →
🌍 International orders: Customs delays can add 5–10 days — we can't control this but will help track it down.

Quick Answers

Frequently Asked Questions

Standard shipping takes 7–14 business days. Express (3–5 days) and overnight options are available at checkout. International orders may take up to 21 days due to customs.
Orders can be changed or cancelled within 1 hour of placing them. Since we're print-on-demand, once production starts we can't make changes — but we can help with returns after delivery.
We offer XS through 5XL on most styles. Each product page has a size chart with measurements. When in doubt, size up — our shirts are true-to-fit.
We're so sorry! Take a photo and email it to [email protected] with your order number. We'll send a replacement or refund within 48 hours, no questions asked.
Yes! For custom designs or bulk orders (10+ pieces) select "Custom Order" in the form above. We offer discounts at 20+ units and fully custom print placement.
We accept Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay. All transactions are secured with SSL encryption.